Casa Serena

Flores, Naos condominio resort, 64

house rules

Check-in: 4:00PM - 10:00PMCheckout before 10:00AM3 guests maximumNo petsQuiet hours 10:10PM - 6:00AMNo parties or eventNo commercial photographyNo smokingOnly registered guests included in the booking are allowed to stay overnight on the property. Any other individuals on the premises are the responsibility of the guests, and the total number of occupants must not exceed the agreed-upon limit stated in the booking.Late check-out is not available. If you check out after 10 am, an additional charge equivalent to one night's stay will be applied.Please do not dispose of paper, sanitary products, or any other items in the toilets. Any damage resulting from improper use will incur an additional fee.We do not offer refunds for inability to reach the property due to weather conditions, storms, or natural disasters.Guests are kindly requested to notify us immediately of any damage to items on the property. We will assess the damage and may apply an additional fee.

Aminities

Pool and Jacuzzis:
1. Access: Guests have access to the pool and jacuzzis during operational hours.
2. Reservation: Guests must reserve the jacuzzi in advance for usage, contact the host.
3. Supervision: Children under 12 must be supervised by an adult at all times.
4. Showering: Guests must shower before entering the pool or jacuzzis to remove sunscreen, dirt, etc.
5. Liability: Use of the pool and jacuzzis is at guests' own risk. The host is not liable for any injuries or accidents.
6. Personal Belongings: The host is not responsible for any lost or damaged personal belongings.
7. Equipment Handling: Only authorized personnel can handle pool and jacuzzi equipment.
8. Conduct: Guests must adhere to moral and good conduct standards.
9. Capacity: Maximum capacity: 50 people in the adult pool, 6 people per jacuzzi, and 8 children in the kids' pool.
10. Operating Hours: The pool is open Monday to Saturday from 9 am to 7 pm, Sundays and holidays is reserved for residents only.
Gym:
1. Access: Guests have access to the gym between 4:00 am and 11:00 pm daily.
2. Reservation: Guests must reserve the gym in advance for usage, contact the host.
3. Age Limit: The gym is for guests aged 15 and above only.
4. Supervision: Guests cannot bring visitors into the gym.
5. Attire: Proper gym attire, including athletic shoes, is required.
6. Behavior: Guests must refrain from using inappropriate language or behavior in the gym.
7. Equipment Use: Guests must use gym equipment responsibly and report any damages immediately.
8. Cleanliness: Guests must clean equipment after use.
9. Personal Trainers: Guests may bring personal trainers, but they must be registered with the host.
10. Responsibility: Guests use the gym at their own risk.
Coworking:
1. Access: Guests have access to the coworking space during operational hours.
2. Reservation: Guests must contact the host to reserve the coworking space.
3. Hours: Coworking hours: 7:00 am to 12:00 pm and 12:00 pm to 6:00 pm daily. Reservations can be made up to 15 days in advance.
4. Food and Drink: No food is allowed in the coworking area. Only beverages in sealed containers are permitted.
5. Air Conditioning: Guests must not adjust the air conditioning without consulting other users.
6. Cleanliness: Guests must leave the space clean and turn off equipment when not in use.
7. Visitors: Coworking is for registered guests only.
8. Noise: Guests must avoid excessive noise.
9. Pets: Pets are not allowed in the coworking area.
10. Responsibility: Guests are responsible for any damage caused to the space.

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